Privacy policy

We collect only what we need to sell, ship and support your order and to advertise our products, and we never sell your personal information.

Campus Products Inc. ("we", "us") follows Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains what we collect through cpishine.com and how we use it.

Information we collect

• Order and contact details: name, business name, email, phone, billing and shipping address, and order history.

• Payment information: handled by our payment processors. We do not store full card numbers.

• Support communications: messages, photos and details you send us about orders, returns or warranty claims.

• Device and browsing information: IP address, browser, device type, pages viewed, and how you reached our site, collected through cookies and similar technologies.

How we use it

• Process, ship and support your orders, returns and warranty claims

• Communicate with you about your order

• Prevent fraud and keep the site secure

• Improve our website and products

• Show you relevant advertising and measure how it performs

• Send marketing emails, only if you have agreed to receive them

Who we share it with

We share information only with service providers who help us run the business, and only as needed:

• Shopify, which hosts our store (Shopify's privacy policy)

• Payment processors to complete transactions

• Shipping carriers to deliver your order

• Advertising and analytics partners, including Meta (Facebook and Instagram). We use the Meta pixel and Conversions API to understand which ads lead to visits and purchases and to show our ads to people likely to be interested. Meta may receive information such as pages viewed, products added to cart, purchases, and hashed contact details. Learn more in Meta's privacy policy.

• Authorities, when required by law or to protect our rights

Some of these providers store data outside Canada, including in the United States, where it may be accessed under local laws.

Cookies

We use cookies to run the store (such as keeping items in your cart), to analyze traffic, and for advertising. You can control cookies in your browser settings and through our cookie banner where shown. Blocking some cookies may affect how the store works.

Marketing emails

We send marketing emails only with your consent, in line with Canada's Anti-Spam Legislation (CASL). Every email includes an unsubscribe link, and you can opt out at any time.

Retention

We keep personal information only as long as needed for the purposes above and to meet legal, tax and accounting requirements, typically up to 7 years for order records.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.

Your rights

You may ask to access or correct the personal information we hold about you, or withdraw consent to its use (subject to legal and contractual limits). Email [Email] with "Privacy request" in the subject line. We respond within 30 days.

Children

Our store is intended for businesses and adults. We do not knowingly collect information from anyone under 18.

Changes

We may update this policy by posting a new version on this page with an updated date.